Good news for Nintendo Switch players in Europe dealing with Joy-Con drift, as Nintendo has announced a free repair program for faulty or broken Joy-Cons. The program covers many European countries in the European Economic Area, the UK, and Switzerland even if the Joy-Cons are out of warranty.
The Joy-Con Drift Problem
Joy-Con drift has been a persistent issue for Switch players since its release, with Nintendo receiving many complaints about it over the years. The issue can cause controllers to register movement even when there is none, which can interfere with gameplay and ruin the player’s experience. Many players have tried DIY fixes, but enthusiasts have long agreed that the only way to solve the issue is to send them back to Nintendo for repair.
The Repair Program
Nintendo’s Joy-Con repair program has been available in various countries for a while, but the company has now extended it to most European countries. The repair is free of charge and covers Joy-Con units experiencing drift or other similar issues like connectivity issues, button malfunctions, or power issues.
If you live in one of the countries that the program covers and have paid for the repair of the issue, Nintendo will refund you. The company confirmed that they will not cover damage caused by the user, unofficial mods, or consumer tampering.
How to Use the Repair Service
If your Joy-Con is experiencing drift, you can request a repair through the Nintendo website. The process is simple and straightforward, with the website guiding you through each step. You will need to provide your Nintendo Switch’s serial number and your contact information, and then select the specific issue you are experiencing.
Once you have submitted your information, you can pack up your Joy-Con and wait for a prepaid shipping label to arrive in your e-mail. Once you have the shipping label, you can send your controller(s) to Nintendo’s repair center, and the company will promptly fix the issues.
This is great news for Switch enthusiasts who have been experiencing Joy-Con drift issues for years. The free-of-charge repair program will allow players to enjoy their games without worrying about faulty controllers. Joy-Con drift may not be entirely eradicated, but it’s reassuring to know that Nintendo is working to address the issue.